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Evidence Guide: MSL977002 - Troubleshoot equipment and/or production processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSL977002 - Troubleshoot equipment and/or production processes

What evidence can you provide to prove your understanding of each of the following citeria?

Identify abnormal equipment and/or process performance

  1. Determine whether testing equipment is operating to manufacturer specifications
  2. Recognise whether equipment outputs are consistent with normal operation
  3. Identify signs of equipment degradation and impending failure
  4. Inspect equipment outputs to determine nature of the problem
  5. Define nature of substandard performance
Determine whether testing equipment is operating to manufacturer specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise whether equipment outputs are consistent with normal operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify signs of equipment degradation and impending failure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect equipment outputs to determine nature of the problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define nature of substandard performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes of substandard performance

  1. Select appropriate technical process for investigation
  2. Identify causes using fact-finding processes, including interviews with appropriate personnel
  3. Review maintenance records to ensure that system does not need simple maintenance
  4. Review calibration records to ensure system is within calibration
  5. Verify that the appropriate test procedure, materials and equipment were used
  6. Conduct performance tests as appropriate to investigation
  7. Analyse equipment and/or testing variables to develop list of possible causes
  8. Isolate causes using appropriate elimination techniques
Select appropriate technical process for investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes using fact-finding processes, including interviews with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review maintenance records to ensure that system does not need simple maintenance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review calibration records to ensure system is within calibration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify that the appropriate test procedure, materials and equipment were used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct performance tests as appropriate to investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse equipment and/or testing variables to develop list of possible causes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Isolate causes using appropriate elimination techniques

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend corrective action

  1. Propose and trial corrective action based on investigation
  2. Monitor trial data to ensure outputs are consistent with normal operation
  3. Review trial results to confirm validity of corrective action
  4. Maintain workplace records as required
  5. Submit report summarising investigation and recommendations
Propose and trial corrective action based on investigation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor trial data to ensure outputs are consistent with normal operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review trial results to confirm validity of corrective action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain workplace records as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit report summarising investigation and recommendations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify abnormal equipment and/or process performance

1.1

Determine whether testing equipment is operating to manufacturer specifications

1.2

Recognise whether equipment outputs are consistent with normal operation

1.3

Identify signs of equipment degradation and impending failure

1.4

Inspect equipment outputs to determine nature of the problem

1.5

Define nature of substandard performance

2

Identify causes of substandard performance

2.1

Select appropriate technical process for investigation

2.2

Identify causes using fact-finding processes, including interviews with appropriate personnel

2.3

Review maintenance records to ensure that system does not need simple maintenance

2.4

Review calibration records to ensure system is within calibration

2.5

Verify that the appropriate test procedure, materials and equipment were used

2.6

Conduct performance tests as appropriate to investigation

2.7

Analyse equipment and/or testing variables to develop list of possible causes

2.8

Isolate causes using appropriate elimination techniques

3

Recommend corrective action

3.1

Propose and trial corrective action based on investigation

3.2

Monitor trial data to ensure outputs are consistent with normal operation

3.3

Review trial results to confirm validity of corrective action

3.4

Maintain workplace records as required

3.5

Submit report summarising investigation and recommendations

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify abnormal equipment and/or process performance

1.1

Determine whether testing equipment is operating to manufacturer specifications

1.2

Recognise whether equipment outputs are consistent with normal operation

1.3

Identify signs of equipment degradation and impending failure

1.4

Inspect equipment outputs to determine nature of the problem

1.5

Define nature of substandard performance

2

Identify causes of substandard performance

2.1

Select appropriate technical process for investigation

2.2

Identify causes using fact-finding processes, including interviews with appropriate personnel

2.3

Review maintenance records to ensure that system does not need simple maintenance

2.4

Review calibration records to ensure system is within calibration

2.5

Verify that the appropriate test procedure, materials and equipment were used

2.6

Conduct performance tests as appropriate to investigation

2.7

Analyse equipment and/or testing variables to develop list of possible causes

2.8

Isolate causes using appropriate elimination techniques

3

Recommend corrective action

3.1

Propose and trial corrective action based on investigation

3.2

Monitor trial data to ensure outputs are consistent with normal operation

3.3

Review trial results to confirm validity of corrective action

3.4

Maintain workplace records as required

3.5

Submit report summarising investigation and recommendations

Evidence of competence in this unit must satisfy all of the requirements of the elements and performance criteria, and include demonstration of:

troubleshooting at least two (2) different testing equipment/testing issues related to production processes to identify causes of problems and recommend corrective action

locating and interpreting relevant information, such as performance data, calibration and maintenance records

using technical knowledge and skills to investigate abnormal performance and/or assay results

applying technical, instrumental and equipment knowledge and skills to troubleshoot testing equipment/testing issues

identifying causes of faulty or substandard performance

proposing adjustments, rectifications and modifications

testing the results of adjustments, rectifications and modifications

maintaining accurate and complete workplace records

reporting the process and outcomes of investigations with clear recommendations

following workplace safety procedures.

Must provide evidence that demonstrates knowledge of:

relevant regulatory, licensing and testing requirements

principles and concepts that underpin operation of testing equipment and test methods

overall characteristics, capabilities and limitations of testing equipment and its components

functions of key equipment components and sub-systems and effects on outputs and results of modifying variables

possible effects of matrix and impurities on analytical methods

effects on outputs and results of varying test procedure and/or modifying test materials or reagents

troubleshooting procedures and elimination techniques for isolating causes of problems

mathematical and statistical procedures for evaluating test data

workplace requirements for problem investigation and reporting

relevant hazards, work health and safety (WHS) and environment requirements.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Standards, codes, procedures and/or workplace requirements

Standards, codes, procedures and/or workplace requirements include the latest version of one or more of:

Australian and international standards covering the requirements for the competence of testing and calibration laboratories, laboratory safety, quality and environmental management systems, and measurement management systems

national work health and safety (WHS) standards and codes of practice, and national measurement regulations and guidelines

Australian and international standards and guidelines covering specialised analysis, accuracy of measurement methods and results, expression of uncertainty, quantifying uncertainty, Association of Analytical Communities International (AOAC International) Official Methods of Analysis, and Validation of Analytical Procedures

specific codes, guidelines, procedures and methods, such as National Association of Testing Authorities (NATA) accreditation programs requirements, Australian code of good manufacturing practice for medicinal products (GMP), principles of good laboratory practice (GLP), Food Standards Australia New Zealand (FSANZ) Code, Australian Dangerous Goods Code, gene technology regulations, National Health and Medical Research Council (NHMRC) Guidelines, and Therapeutic Goods Regulations

workplace documents, such as standard operating procedures (SOPs); quality and equipment manuals; calibration and maintenance schedules; material safety data sheets (MSDS) and safety procedures; material, production and product specifications; production and laboratory schedules; workplace recording and reporting procedures; waste minimisation and safe disposal procedures; cleaning, hygiene and personal hygiene requirements; stock records and inventory

sampling procedures (labelling, preparation, storage, transport and disposal)

test procedures (validated and authorised)

WHS and environmental management requirements

WHS and environmental management requirements include:

· complying with WHS and environmental management requirements at all times, which may be imposed through state/territory or federal legislation. These requirements must not be compromised at any time

· applying standard precautions relating to the potentially hazardous nature of samples

accessing and applying current industry understanding of infection control issued by the National Health and Medical Research Council (NHMRC) and State and Territory Departments of Health, where relevant